Membership Terms
HP29 Membership Terms
Last updated: 17 October 2026
These membership terms apply to memberships purchased from HP29, the trading name of HP14 Fitness Ltd
1. Membership Options
Gym Membership - £41.99/month
Includes access to Open Gym during available opening hours and the ability yo book Open Gym sessions through the HP29 booking system.
Gym + Training Membership - £52.99/month
Includes OPen Gym access plus access to HP29 coached Training Sessions, subject yo availability and booking requirements
Corporate Gym + Training Membership - £41.99/month
An invitation-only membership available at HP29's discretion. Includes Open Gym access plus access to HP29 coached Training Sessions.
2. How your membership works
Hp29 memberships are rolling monthly memberships. There is no fixed minimum membership period unless this is specifically stated when you join.
Your membership continues from month to month until it is cancelled in accordance with these Membership Terms.
Pre-sale memberships: If you join during the HP29 pre-sale period, your membership will begin when you first check in and use the gym. You will not be charged membership fees before your first check in.
After pre-sale: Memberships purchased after Nov 1 2026, will begin when you join. Your first payment may be adjusted to reflect your start date where applicable.
Memberships are personal to the named member and cannot be shared or transferred to another person.
3. Payments
Membership fees are paid monthly using the payment method selected when you join.
Your membership payment must be kept up to date. If a payment fails, HP29 may retry the payment and may restrict access to the gym or booking system while payments remain overdue.
Any applicable payment arrangements, including payment dates and any charges, will be shown when you join.
HP29 does not currently charge a late payment fee.
4. Cancelling your membership
You can cancel your membership at any time through the HP29 member app/member portal or by emailing info@hp14fitness.co.uk
A one month cancellation notice applies to all rolling monthly memberships.
Your membership and normal monthly payments will continue during your notice period. You can continue to use the facilities and services included in your membership during this time, subject to the usual booking and membership rules.
Once your notice period has ended, your membership will end and no further monthly payments will be taken.
5. Booking training sessions
Training sessions must be booked through the HP29 booking system where booking is required.
Places on Training Sessions may be limited, booking in advance is recommended.
If you can no longer attend a booked session, please cancel your booking as soon as possible so the space can be made available for another member.
Booking availability, booking windows and cancellation arrangements may vary depending on the session and may be updated by HP29 from time to time.
6. Open Gym
Open Gym gives you access to the HP29 gym space so you can train independently during available Open Gym times.
Open Gym is a supervised training environment, but is not a personal training service. You are responsible for choosing appropriate exercises, using equipment safely and following the HP29 Gym Rules and any reasonable instructions given by HP29 staff.
Some equipment or areas may occassionally be unavailable due to maintenance, cleaning, coaching sessions, events or other operational requirement.
7. Training Sessions
Hp29 Training Sessions are coach led group training sessions designed to provide structured, coached exercise in a group environment.
Access to Training Sessions depends on your membership type. You must have the appropriate membership and, where required, a valid booking to attend.
Session times, coaches, formats and availability may change from time to time. HP29 will aim to provide reasonable notice of significant changes wherever possible.
Please arrive ready to train and follow the instructions of the coach throughout the session.
8. Personal training & small group personal training.
Personal Training (PT) and Small Group Personal Training (SGPT) are separate services unless specifically stated as included within your membership.
PT and SGPT sessions ay be provided by HP29 or by and independent trainer authorised to operate at HP29.
Any PT or SGPT service will be subject to the relevant trainer's pricing, booking arrangement and cancellation terms.
Memberships of HP29 does not automatically include PT or SGPT unless your specific membership or service agreement states otherwise.
9. Health & safety
You must provide accurate and up-to-date information about your health, fitness and any conditions or circumstances that could affect your ability to exercise safely.
You must complete any health screening or other information requested by HP29 before using the relevant services.
You should not exercise if you are unwell, injured or have been advised by a healthcare professional not to exercise.
Please tell HP29 or your trainer if your health, medication, injury, pregnancy or other relevant circumstances change during your membership.
HP29 may recommend that you seek medical or other professional advice before participating in certain activities where there is a reasonable concern about your safety.
10. Gym rules & Member conduct
All members must follow the HP29 Gym Rules and any reasonable instructions given by HP29 staff or coaches.
Members ae expected to use equipment responsibly, keep the gym clean and tidy, and treat staff, coaches and other members with respect.
Bullying, harassment, discrimination, intimidation, threatening or abusive behaviour, sexual harassment and deliberate unsafe behaviour will not be tolerated.
Equipment must be used appropriately and returned to its designated place after use. Members may be responsible for damage caused by deliberate misuse, reckless behaviour or unreasonable use.
HP29 reserves the right to take appropriate action where these requirements are not followed, including restricting or suspending access where necessary.
11. Membership access
Your membership is personal to you and cannot be shared with another person.
You must use your own HP29 member account and access credentials. You must not allow another person to use your account, booking or access details.
HP29 may suspend or restrict access where membership payments are overdue, your membership has been suspended or cancelled, or where this is necessary because of a serious or ongoing breach of the Membership Terms or Gym Rules.
12. Changes to HP29
HP29 may make reasonable changes to its facilities, equipment, opening arrangements, Training sessions, timetable, coaches and services from time to time.
Changes may be necessary for operational safety, maintenance, staffing or legal reasons.
Where significant change is planned, HP29 will aim to give reasonable notice wherever practical.
HP29 will not use this clause to make unfair or disproportionate changes to the core benefits of your membership.
13. Membership Price Changes
HP29 may review its membership prices from time to time.
If the price of your memberships is going to increase, HP29 with provide reasonable advance notice of the new price and when it will take effect.
You will have the opportunity to cancel your Membership in accordance with the cancellation terms if you do not with to continue at the new price.
Any price change will be applied fairly and will not affect payment that have already been made.
14. Statutory cancellation rights
If you join HP29 online or otherwise enter into your membership at a distance, you may have a 14-day statutory right to cancel your membership, subject to applicable law.
This statutory cancellation period is separate from HP29's normal one-month cancellation notice for rolling Memberships.
If you ask HP29 to begin providing your membership during the 14-day cancellation period and you subsequently cancel during that period, you may be required to pay a proportionate amount for the membership service provided up to the date of cancellation, where permitted by lay.
Further information about your statutory cancellation rights, including how to exercise them, will be provided as part of the joining process.
15. Full membership agreement & Other documents
These Membership Terms provide a summary of the key terms that apply to your HP29 membership.
Before joining, you will be asked to review and accept the full HP29 Membership Agreement, together with any other documents that apply to your membership or use of the facility.
These may include the HP29 Gym Rules, Liability & Exercise Participation Waiver and Health Screening/PAR-Q.
By joining HP29, you agree to comply with the applicable terms and documents provided to you as part of the joining process.
If there is any difference between these summary membership terms and the full membership agreement, the full membership agreement will apply, subject to your statutory consumer rights.
16. Questions & Complaints
If you have any questions about your membership or the services provided by HP29, please contact us:
Email: Info@hp14fitness.co.uk
HP29, Unit 29 Vernon Building, Westbourne Street, High Wycombe, Buckinghamshire, HP11 2PX
We aim to deal with questions and complaints fairly and promptly and will work with you to resolve and issues wherever possible.